Terms of service
1. Overview
Welcome to Discount Home Good. These Terms of Service govern your access to and use of https://discounthomegood.com (the “Website”) and the products and services offered through it.
Throughout these Terms, “we,” “us,” and “our” refer to Discount Home Good. “You” and “your” refer to anyone who visits our Website, places an order, or uses our services.
By accessing our Website or placing an order, you agree to these Terms of Service and our applicable store policies. If you do not agree with these Terms, please do not use our Website.
2. Our Products
Discount Home Good offers furniture and seating products for home and workspace use, including:
- Office Chairs
- Gaming Chairs
- Dining Tables & Chairs
- Bar & Counter Stools
We make reasonable efforts to display accurate product descriptions, images, colors, dimensions, materials, features, and specifications.
Actual product appearance may vary slightly due to screen settings, lighting, photography, or manufacturing variations. Please review the product description and specifications carefully before placing an order.
If we identify a material error in a product listing, we will take reasonable steps to correct it and contact affected customers where appropriate.
3. Product Prices and Availability
All prices and applicable charges will be displayed during the shopping and checkout process. Prices may change without prior notice, but changes will not alter an order that we have already accepted, except where correction is necessary under applicable law or where we have otherwise notified you and obtained any required agreement.
Product availability is subject to change. Adding a product to your cart does not guarantee that it will remain available.
We reserve the right to correct genuine pricing, listing, or availability errors. If an order is affected by a material error, we will contact you to explain the available options before proceeding where required by law.
4. Orders and Order Acceptance
When you place an order, you are submitting a purchase request. An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been accepted or shipped.
We reserve the right to decline or cancel an order for legitimate reasons, including product unavailability, suspected fraudulent activity, payment authorization issues, or material listing errors, subject to applicable law.
If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method, subject to applicable payment-provider procedures and legal requirements.
Please ensure that your shipping address, email address, phone number, and order details are accurate at checkout.
5. Payments
Payment methods available for your purchase will be displayed at checkout.
By submitting an order, you confirm that you are authorized to use the selected payment method and that the information you provide is accurate and complete.
Payments are processed through the payment services available on our Website. Payment authorization and processing may be subject to the terms and privacy practices of the relevant payment provider.
Orders may be delayed or declined if payment cannot be authorized or completed.
6. Shipping and Delivery
Shipping methods, estimated delivery times, and applicable shipping charges will be displayed on our Website or during checkout, as applicable.
Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to carrier operations, weather, transportation disruptions, incorrect address information, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. If an order is delayed or does not arrive within the estimated delivery timeframe, please contact our customer support team for assistance.
For additional details, please review our Shipping Policy.
7. Order Cancellation
Customers may request cancellation within 24 hours of placing an order by contacting us.
Cancellation is not guaranteed until confirmed by our customer support team. If an order has already been processed or shipped, cancellation may no longer be possible.
If cancellation is unavailable, eligible items may be returned in accordance with our Return and Refund Policy.
8. Returns and Refunds
Eligible returns may be requested within 30 days of delivery, subject to our Return and Refund Policy.
Our published policy provides for no restocking fee and a $0 return fee. Return authorization and shipping instructions must be obtained from our customer support team before an item is sent back.
Approved refunds are processed within five business days after the return is approved. The time required for funds to appear in your account may vary depending on your payment provider or financial institution.
We do not offer direct exchanges at this time. Customers seeking a different product may request a return for an eligible item and place a separate order.
For full eligibility requirements and instructions, please read our Return and Refund Policy.
9. Damaged, Defective, Incorrect, or Missing Orders
If an item arrives damaged, defective, incorrect, or incomplete, or if your order does not arrive, please contact us with your order number and relevant details.
We will review the information and explain the available next steps in accordance with our applicable policies and the law.
Nothing in these Terms removes any consumer rights or remedies that cannot legally be excluded or limited.
10. Accuracy of Website Information
We aim to keep our Website information current and accurate. However, occasional typographical errors, omissions, outdated information, or inaccuracies may occur.
We reserve the right to correct errors, update product information, and make changes to Website content. Where a correction materially affects an existing order, we will handle the matter in accordance with applicable law.
11. Acceptable Use
You agree not to use our Website:
- For any unlawful, fraudulent, or misleading purpose.
- To interfere with the Website's operation or security.
- To attempt unauthorized access to our systems or other users' information.
- To submit false order details or payment information.
- To distribute malicious software or engage in activities that harm the Website or its users.
We may take reasonable action to protect our Website, customers, and business against misuse, subject to applicable law.
12. Intellectual Property
Website content, including text, graphics, logos, design elements, and other materials, may be owned by or licensed to Discount Home Good or the relevant rights holders.
You may view and use Website content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, or commercially exploit protected content without appropriate permission, except where permitted by law.
Product names, trademarks, and brand identifiers belonging to third parties remain the property of their respective owners.
13. Third-Party Services and Links
Our Website may use third-party services for payment processing, website hosting, analytics, shipping, or other functions. We may also provide links to third-party websites.
Third-party services and websites may be governed by their own terms and privacy policies. We are not responsible for the independent practices of third parties, except to the extent responsibility cannot be excluded under applicable law.
14. Privacy
Your use of our Website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and disclosed.
Please review our Privacy Policy to understand our information practices.
15. Limitation of Liability
To the extent permitted by applicable law, Discount Home Good will not be liable for indirect, incidental, special, or consequential losses arising from the use of our Website or products where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability, consumer guarantees, or other rights that cannot legally be excluded or limited under applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree not to misuse our Website or violate these Terms in a way that causes unlawful harm to Discount Home Good or others.
Any indemnification obligation will apply only to the extent legally permitted.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our Website, business operations, or legal requirements.
Updated Terms will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.
18. Governing Law
These Terms will be interpreted and applied in accordance with applicable laws. Any mandatory consumer protections that apply to a customer remain unaffected.
The application of any particular state's laws or courts will depend on the relevant circumstances and applicable legal requirements.
19. Contact Information
If you have questions about these Terms of Service, your order, or our policies, please contact us:
Business Name: Discount Home Good
Website: https://discounthomegood.com
Email: support@discounthomegood.com
Phone: +1 470-854-2785
Address: 2260 Lithonia Industrial Blvd, Unit M, Lithonia, GA 30058, United States
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM
We will make reasonable efforts to respond to customer inquiries during our stated support hours.